vd89 Terms & Conditions

1. Introduction & Definitions

These Terms & Conditions ("Terms") apply to all users of the vd89 platform and its services. This document forms a legal agreement between you ("User" or "Member") and vd89 ("Platform", "we", or "Company"). By accessing the platform or using any service, you agree to be fully bound by these Terms.

Key Definitions

• "Platform" — The vd89.mom website and all services provided through it.
• "Member" — Any person who holds a registered account on vd89.
• "Balance" — The total amount of funds held in a member's account.
• "Bonus" — Additional funds or benefits granted under a promotional offer.
• "Wagering Requirement" — The obligation to place a specified amount in bets before a bonus can be withdrawn.

2. Account Registration & Eligibility

To open an account and use services on vd89, a member must meet the following eligibility requirements:

• The member must be at least 21 years old at the time of registration.
• Each person may open only one account; multiple accounts are strictly prohibited.
• All information provided during registration must be truthful, complete, and kept up to date.
• If any information changes, the member must notify vd89 immediately.
• The account is for the member's personal use only — using it on behalf of a third party or allowing a third party to use it is prohibited.

vd89 may at any time request identity documents or other records from a member as part of a Know Your Customer (KYC) process. If a member does not cooperate with the verification process, the account may be temporarily suspended or permanently closed.

3. Age Limit & Responsibility

vd89 is an adults-only platform. Only persons aged 21 or above are permitted to open an account and use the platform's services. vd89 is firmly committed to protecting minors from gambling.

If vd89 confirms that a minor has used an account, that account will be closed immediately and all associated funds will be forfeited. Parents and guardians are requested to ensure that their children are prevented from accessing this platform.

4. Deposits & Withdrawals

Deposits

The following mobile banking methods can be used to deposit funds on vd89: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.

• Only deposits made from a mobile number registered in the member's own name are accepted.
• Deposits made from third-party accounts will be rejected and returned to the sender.
• Deposits are generally reflected in the account instantly.

Withdrawals

A member may withdraw their real money balance at any time, provided that:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the mobile number that was used for the deposit.
• Withdrawals from bonus funds are not possible until the wagering requirement has been met.

5. Bonuses & Promotions

vd89 offers various promotional offers. Each bonus offer has its own specific terms and conditions, which are stated on the relevant promotion page.

Welcome Bonus

New members can enjoy a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 10 times the bonus amount. That means wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before bonus winnings can be withdrawn.

• Bonuses apply only to members who meet the terms of the promotion.
• vd89 reserves the right to modify, suspend, or cancel any promotion or bonus offer at any time.
• In cases of promotion abuse or fraud, the bonus will be forfeited.
• Multiple bonus offers may not be applicable at the same time; this will be stated in the terms of the relevant offer.

6. Betting & Gaming Rules

The vd89 platform offers cricket betting, slot games, live casino, fishing games, and a range of other entertainment services. The following rules apply to all gaming activities:

• Each game has its own rules, which are displayed within the game interface.
• vd89 is not responsible for any outcomes caused by technical errors or loss of connection.
• The result recorded on the game provider's server is considered final.
• Separate rules apply to sports betting markets.
• vd89 reserves the right to void or restrict bets if unusual betting patterns are detected.

Fair Play

vd89 works with verified game providers to ensure fair and transparent outcomes across all games. SSL encryption and secure data management are in place on our platform.

7. Account Security

It is entirely the member's responsibility to keep their account password and login details secure. vd89 will never ask for a member's password or PIN via phone, email, or live chat.

• Do not share your login details with anyone.
• Use a strong and unique password.
• If you notice any unusual activity on your account, contact the support team immediately.
• Always log out after using a public or shared device.

vd89 will not be liable for any loss arising from unauthorised use of an account, unless it is proven that this resulted from vd89's own security failure.

8. Prohibited Activities

The following activities are strictly prohibited on the vd89 platform:

• Opening or operating multiple accounts.
• Collecting bonuses through fraudulent means (bonus abuse).
• Playing games using automated bots or scripts.
• Money laundering or any other unlawful financial activity.
• Attempting to gain unauthorised access to other members' accounts.
• Attempting to hack or damage the platform's software or systems.
• Deliberately providing false or misleading information.
• Defrauding or harassing other members.

If evidence of any of the above activities is found, vd89 will immediately close the relevant account, forfeit all funds, and take legal action if necessary.

9. Intellectual Property

All content on the vd89 platform — including logos, designs, text, graphics, software, and databases — is the intellectual property of vd89 or its licensors. Copying, distributing, modifying, or using any part of this content for commercial purposes without prior written permission from vd89 is prohibited.

The rights to game software and related intellectual property are held by the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others).

10. Limitation of Liability

To the maximum extent permitted by law, vd89 is not liable for:

• Loss caused by technical issues, server outages, or internet connectivity problems.
• Issues related to third-party services (payment gateways, game providers).
• Security failures on the member's own device or network.
• Financial losses resulting from gaming activities — members participate knowing and accepting the risks involved.

vd89 is committed to providing a safe and reliable platform at all times. However, we sincerely apologise for any inconvenience caused by external factors.

11. Privacy & Data Protection

vd89 treats the privacy of members' personal information with the highest importance. Full details of how we collect, store, and use data can be found on our Privacy Policy page.

Members' personal information is never sold to any third party. However, data may be shared in a limited way with trusted partners to fulfil legal obligations and improve services, always in accordance with the privacy policy.

All financial transactions are secured with SSL encryption.

12. Changes to Terms & Termination

Changes to Terms

vd89 reserves the right to modify these Terms at any time. Updated terms take effect from the moment they are published on the platform. Members are advised to review this page regularly. Continued use of the platform after any changes will be considered acceptance of the new terms.

Account Termination

A member may close their account at any time by contacting the support team. It is advised to withdraw any remaining balance before closing the account.

In the event of a serious breach of these Terms, vd89 reserves the right to close an account without prior notice. For any questions regarding this, please contact our support team.